Support

Write to me.

There is no ticket system and no bot. Mail lands with me, the engineer, and I answer it.

Neither app is on sale yet, so there are no orders or licence keys to chase — but the address works today, and questions about either app are welcome.

support@nicheknack.app

What helps

  • Lost licence key: the email address you bought with. Direct purchases can also be found again through the receipt Lemon Squeezy sent you.
  • Refund: your order number. Direct purchases within 30 days are refunded without questions. Google Play purchases go through Google.
  • A bug: which app and version (Settings → About), what you did, what you expected, what happened instead. Never send me your books or entries unless I ask; I don't need them, and I don't want to hold them.

Replies come from this same address. I will never ask for a password, a payment outside the store, or remote access.